Terms & Conditions
Terms of Use
By using KRGOGOODS.COM, you agree to our Terms of Use. These Terms may change or updated at any time so please check back regularly. If you do not agree with these terms and conditions then you are not authorised to use this website.
Krgo Goods is not liable for any losses or damages caused by this website or any website linked to or from this website.
We do not represent or warrant that the information on our website is accurate and we reserve the right to correct any errors or omissions, and to change or update any information without prior notice.
We reserve the right to refuse any order without giving reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received. Once your refund is actioned by us, please allow 3-5 business days for the funds to be available again in your account.
Whilst all care is taken when inputting data, pricing and product availability on the website, in the event a product is listed at an incorrect price or with incorrect information due to typing or data error, Krgo Goods shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. And await your response to proceed, change or cancel your order.
Product Availability
Krgo Goods will endeavour to ensure that the website does not have any problems and that goods displayed are available. However, it cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the event that your ordered items are out of stock, we will notify you as soon as we can.
Warranty
Warranty will be dealt with on a case by case basis. As a general rule, all products are covered with a 30 day warranty for any manufacturing faults, which covers any component or structure of the item being faulty, or not as described. Pictures will be required prior to any Return Authorization can be issued.
Krgo Goods will not be responsible for any faults or damage caused by misuse or failure to follow care instructions.
Cancellations
If you wish to cancel an order, please contact us immediately on +959774234928 during business hours or hello.krgogoods@gmail.com, orders can only be canceled if Krgo Goods is contacted prior to shipping. There after, customers must follow the Returns policy.
Domestic (Myanmar) Shipping Policy
Domestic (Myanmar) addresses ship with Royal Express or Wepozt Express with tracking numbers, which can be checked on their respective websites or applications. P.O. Box addresses ship with USPS tracking.
All orders will be shipped within 3-5 business days. If the orders are not delivered to the intended destinations in a timely manner, please contact the customer service at hello.krgogoods@gmail.com or call +959774234928 .
Return
All sales are final. No returns or exchanges. In case of damaged or missing product, we are able to offer either a full refund or exchange for the item in question within one week of customer receipt date and depending upon availability.
We cannot guarantee that purchased items will remain in stock. To acquire a refund or exchange, we require a receipt and visual proof of damage. For all requests, please contact customer service at hello.krgogoods@gmail.com with your order number.
Product Images
Please note that colours on our website will vary slightly depending how your monitor is calibrated. We do our very best to make sure all our images are true to the actual product you are purchasing but we can’t guarantee a perfect match every time due to almost limitless variations in home monitor set-ups.